01 / Motor finance
The redress position in 2026
Parts of the FCA scheme are suspended during a legal challenge. Consumers can still complain to their lender.
Read the briefing →Independent UK consumer briefing
Claims, without the noise.
Clear reporting on redress, complaints and the businesses offering to handle them - so you can make your own informed choice.
Read the practical guidesStart here
Know the route before you pay for help
02 / Claims firms
Fees, contracts and consent
Understand charges, cancellation terms and how to check who is acting for you.
Use the checklist →03 / Complaints
A free route first
Complain to the business, keep your evidence and learn when an ombudsman may help.
Follow the steps →We are a publication, not a claims management company.
We do not assess, submit or sell claims. Our guides are general information, not legal advice. Always check current information with the relevant regulator or ombudsman.
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